AIOps | Artificial Intelligence and Machine Learning for IT Operations

Healthcare

“The CloudFabrix team is very knowledgeable and deliverable of the initiative was professional and delivered in a timely manner. All use-cases throughout the POC and production release was excellent. The representatives, were the main CF team members that developed an automated, agile and streamline solution that cut down manual processes and cycles from internal resources.”

- Sr. Principal IT Consultant, Leading Managed Healthcare

Healthcare

“CloudFabrix will help to tell me where I have to refresh the infrastructure for performance and asset management reasons, three to five years out. And if I need to refresh part of the infrastructure, CloudFabrix will show me the cost in terms of both capital expenditure and operational expenditures. I can just plug in a number, say, targeting 500 assets per year, and all the data is there in ten to fifteen seconds. It’s amazing!”

- Sr. Director, NetOps

Financial

“CloudFabrix helps us to identify incident outliers, to better understand if it’s a repeated offense. We can review incidents over the same day, the last week, the last six months, or twelve months, or whatever timeframe is a priority, and see what’s been repeated and what’s not. We can also see what the root cause analysis for the incidents were and map these to changes made and code revisions across the infrastructure.”

- IT Director, Command Center

Insurance

“When I was pursuing my use cases for network and data center planning, I already knew that CloudFabrix could serve more of our stakeholders. When we introduced it to engineering and operations, they found more and more value, for instance in real-time incident and problem management, where CloudFabrix does a lot of magic in the background to put incidents in context. We’re increasingly hearing, ‘I don’t need to dedicate my people to a waste of manual effort. This tool can do it!’”

- Sr. Director, Major Incident Management

Telecom & Networking

“cfxDimensions delivers strong value in the assimilation of preexisting monitoring and other toolset investments, so insights can be visualized more cohesively and more dynamically. Using cfxDimensions, we exceeded what their vendors could do significantly—integrate both event and metric data and reduce the lag from two to three minutes to less than three seconds.”

- Sr. Enterprise Architect, Infrastructure Services

Retail

“Some of our clients have fixed budgets, so we help them to better utilize their IT budgets to increase the health of the entire stack. The sites are scored for availability, performance, capacity compliance, and security needs—using often more than 20 to 30 outcomes to arrive at the final score. We were able to showcase their situation and place each environment on a scale of 1-100, then ask them, ‘Where would you like to be?’ by site, by application, and by relevant infrastructure.”

- VP, Engineering & Operations

MSP

“Above all, what we liked about cfxDimensions was the fact that it was outcomes-driven. Rather than just looking proactively at different data, which was itself of value, with cfxDimensions we were able to take that up a level and relate what was happening to business outcomes and business objectives. That was good for our business because most CIOs we sell to are focused on business outcomes.”

- Practice Lead, IT Modernization & Transformation