Problem: Leading MSP is facing operational challenges in maintaining and evolving 4 legacy monitoring tools.
Solution: MSP was able to replace legacy tools and consolidate into one modern unified monitoring platform.
Problem: Customer‘s ops team was constantly bogged down by 1000+ incidents per week, most of which were not actionable and duplicates of same issue.
Solution: cfxPulse’s Intelligent Alerting significantly reduced false alarms by using a combination of fine grained alert policy, network learning and incident enrichment/prediction using machine learning.
Problem: A US based service provider was looking for ways to help customers use what they bought and realize the outcomes and value they expected from the software spend.
Solution: With cfxRealize, the Service Provider was able to gain real-time visibility into all phases of lifecycle, automate subscription management, and provide analytics to uncover opportunities to optimize software spend .
Problem: Leading Oil and Gas company has specific network design and firewall implementation requirements that they want to bring to cloud.
Solution: Dimensions for Cloud captured network, firewall controls as Outcomes and provided deep insights along with recommendations
Problem: Customer needs to comply with various best practices and compliance regulations like PCI, and have some automated remediations in place.
Solution: Identify data exposure scenarios, usage of unsecure protocols, adherence to AWS best practices, PCI and CIS benchmark and automatic remediation by enabling workflows and triggering Lambda functions
Problem: Have to navigate between several tools/dashboards to know and report on application health and performance
Solution: Consolidated data from multiple tools and fill identified gaps with CloudFabrix products making it a single pane view and reporting console. Customer has also benefited from automating QBR/MBR reports required by the management as all the information is now available at one place.
Problem: Customer satisfaction issues as problems are discovered only after receiving user complaints.
Solution: With continuous governance of complete stack and critical batch processes, operations team are alerted even before failures (predicted) occur and corrective actions initiated reducing customer facing incidents. Equipped with improved visibility and predictive insights, customer is also able to scale the operations with cost efficiency.