AI-driven Telco Service Assurance and Automation Solution
Telco Service Assurance challenges
Modern Telco deployments are complex and need the service assurance solution to support many new requirements
- Support for multiple domains e.g. DC/Campus/Cloud, Mobility, Optical, 5G, IP Transport, etc.
- Multi-Vendor and Multi-cloud support
- Siloed tools, future-proofing, and support for new data types
- Support for build & run use cases – transformation & operations
- Persona-based Single Pane of Glass across Domains
- Intelligent Analytics & Automated close loop automation for operational efficiencies
- Deployment flexibility – On-premises, Hybrid, or Cloud Native
3 Pillars of Telco Service Assurance
![3 Pillars of Telco Service Assurance](../../images/telco/ai-driven-circles-unified-1-1.jpg)
Telco Service Assurance Solution Architecture
![Alert Noise Reduction](../../images/solution-packs/telco-architecture-diagram.jpg)
AI-driven Telco Service Assurance and Automation Solution
![Visibility as a Service](../../images/telco/visibility-as-a-service-img-1.png)
AI-driven Telco Service Assurance and Automation Solution
![AI-driven Telco Service Assurance and Automation Solution](../../images/telco/ai-driven-telco-service-assistance-img-1.png)
Telco Service Assurance Solution
Observability, Security and Networking converging around data
Visibility
Discovery
- Full Stack Asset Discovery – 5G, Edge, O-RAN
- Application Dependency and Impact Service Map
- Topology Visualization
Compliance
- Compliance Management
- Change Management
- Vulnerability Exposure
- Lifecycle Analytics
Visualization
- Composable Dashboards
- Observability Data Lake
Insights
Enrichment
- Event/Alarm Enrichment – Topology, NLP
- Log Enrichment – CVE, GeoIP, TIP, MiTTRE
Correlation –AI/ML
- Event Correlation
- Log Correlation, Replay
Predictive Analytics – AI,ML
- Event, Log, Metrics Anomaly detection
- Fault Synthesizer
- Observability pipelines
- Composable Search
Root Cause Analysis
- Virtual War Room – RCA
Actions
Remediation
- Service Management
- ChatOps
- Anomaly Notifications
- Auto Remediation
NLP Analysis
- Recommendation Engine
- CMDB update
Composable Analytics
- Composable Services, Pipelines, Bots
Telco Service Assurance Value Proposition
Wireless Insights - Multiple DNAC Controllers
![Topology Aware Network Events Correlation CDP, OSPF, BGP](../../images/solution-packs/telco-wireless-insights-multiple-dnac-controllers.jpg)
Topology Aware Network Events Correlation CDP, OSPF, BGP
![Topology Aware Network Events Correlation CDP, OSPF, BGP](../../images/solution-packs/telco-aware-network-events-correlation.jpg)
Network Topology -
OSPF
![Network Topology - OSPF](../../images/solution-packs/telco-network-toplolgy.jpg)
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