Problem: NOC/SOC and IT operations teams are inundated with numerous false alerts that originate from multiple tools. This severely impacts productivity, customer satisfaction and SLA compliance because of:
Solution: Ingest logs, events and metrics data from existing operational tools and from cfxDimensions’ Hybrid IT Monitoring app (if deployed) to perform high-scale event processing to reduce alert noise significantly. This includes:
Problem: Difficulty in effectively monitoring dynamically expanding multi-vendor and hybrid IT infrastructure with varying degrees of performance and availability requirements. This includes:
Solution: Monitor traditional IT, cloud and hybrid environments in real-time to provide deep insights into health, performance and availability of IT systems. This includes:
Problem: Huge volume, variety and velocity of logs from different IT systems (servers, firewalls, routers and other network devices spread across multiple sites) results in data explosions. It makes it difficult for IT teams to effectively capture, analyze and archive this wealth of data because of:
Solution: Provide visualization, analytics, short-term and long-term archival of IDP/IDS logs using high-scale data ingestion. This includes:
Problem: Lack of consolidated and Full Stack deep insights results in performance degradation and in less than optimal operations.
Solution: Provides detailed analysis of IT asset performance and event data to provide actionable recommendations that mitigate the risks, reduce downtime and reduce alert as well as ticket noise significantly. This includes recommendations for:
Problem: Unable to effectively perform holistic IT planning and operations due to lack of asset interconnectivity and dependency information.
Solution: Establish and visualize full-stack dependency through application and infrastructure discovery, edge data collection and topology learning.
Problem: Monitor and ensure availability and operational status of numerous IP cameras or CCTV cameras across geographically remote retail locations.
Solution: Centralized monitoring and complete visibility of IP cameras and NVRs by integrating with camera management systems (IPConfigure, ONVIF etc.).